As Satera Elektrik Elektronik Sanayi ve Ticaret Anonim Şirketi (“Satera” or “Company”), we show utmost importance to the security and confidentiality of your personal data. With this awareness and in the capacity of the data controller under the Personal Data Protection Law No. 6698 (“Law”), we would like to inform you about how your data is processed and with whom it can be shared, in order to ensure that we can treat the personal data in accordance with the relevant Law.
Although your personal data may vary with respect to the service or commercial activity provided by the Company, it is processed by our Company to ensure that the services are provided in the best way possible.
As a result of being a natural person customer receiving products or services from our Company, your personal data including identity, communication, customer transaction information, legal transaction data may be processed for managing the contract processes, monitoring the requests and complaints, carrying out the goods / service sales processes and after-sales support processes, customer satisfaction activities, customer relations management processes and access authorizations, receiving and evaluating recommendations regarding the improvement of business processes, carrying out / auditing the business activities, conducting finance and accounting operations, monitoring and executing risk management processes and legal affairs, providing information to authorized persons, institutions and organizations upon request, conducting communication activities, conducting activities in accordance with relevant legislation, conducting marketing analysis studies as well as information security processes, and communicating you in this context. In addition to this, if you visit our website, then your transaction security data may also be processed for keeping log records that are created electronically pursuant to Law No. 5651.
Your personal data will also be transferred to physical archives and information systems and stored in both digital and physical environments.
By being subject to and limited to the purposes set out in article 2 of this Clarification Text and to the reasons requiring their transfer within the scope of the Law and the relevant legislation, your collected personal data may be transferred to the relevant governmental institutions and organizations, banks, contracted law offices, consultants, auditing institutions, business partners and the companies that we benefit from these services and that we cooperate, including the suppliers, group companies of our Company for getting support and consultancy and complying with the policies and procedures of the Company and the Company’s group of companies, main shareholders and the databases used jointly with them, and systems of the domestic companies offering information technologies services.
Your personal data may be collected through automatic or non-automatic means from the oral or written information provided by you to our Company, as well as from our digital channels, governmental institutions and organizations, and applications and software used within the scope of Company’s activities based on the legal grounds including, but not limited to, clearly set out in the laws, establishing, using or protecting a right, establishing or executing a contract, legal responsibility of data controller, legitimate interest of data controller and availability of your express consent for the purposes set out in article 2 of this Clarification Text and the essential principles set out in the Law and as set out in article 5 of the Law.
You have rights within the scope of the Personal Data Protection Law including learning whether your personal data has been processed or not, requesting information if processed, learning the purpose of processing and whether it has been used by us for these purposes, learning the third parties to whom it has been transferred, requesting correction in case of incomplete or incorrect processing and informing the third parties if it is transferred, requesting deletion or destroying of the processed data if the processing conditions are no longer available and informing the third parties if it is transferred, raising an objection if you believe that an outcome has occurred against you as a result of analyzing it through automated systems, asking for compensation of any damage that you may have incurred due to unlawful processing. In accordance with the law, you can submit your applications regarding your personal data by using any of the following methods; In person with identity verification at Ihsaniye Mah. Ihsaniye Istanbul Cad. IGA Atölye Blok No:15 Eyüpsultan/Istanbul; or To kvkk@satera.com.tr e-mail address of our company; or Through the other methods set out in the Law and the relevant legislation upon your identity verification. Our Company with conclude your application requests according to the nature of request and latest within 30 (thirty) days pursuant to article 13 of the Law. If the transaction requires a cost, then the tariff set by the Personal Data Protection Authority shall apply. If the request is rejected, the reason(s) for rejection shall be justified in writing or in electronic environment.